Legal
Privacy Policy
Last updated: 2026
1. Who we are
Solmeo Property Ltd ("we", "us", "our") is a company registered in England and Wales, based in the North West. For any privacy-related queries, please contact hello@solmeoproperty.com.
2. Information we collect
We may collect: contact details (name, email, phone), property details (address, postcode, property type), your enquiry/message content, and technical data (IP address, browser type) collected via cookies and analytics tools.
3. How we use your information
We use your information to respond to enquiries, provide our property management services, send service-related communications, comply with legal obligations, and improve our website and services.
4. Lawful basis
We rely on: (a) your consent (e.g. when you submit our enquiry form), (b) the performance of a contract, (c) compliance with legal obligations, and (d) our legitimate interests in operating and growing the business.
5. Data retention
We retain enquiry data for up to 24 months and client data for the duration of our relationship plus 6 years for legal and accounting purposes.
6. Sharing your data
We do not sell your data. We may share it with trusted service providers (e.g. cleaning contractors, channel managers, accounting providers) strictly to deliver our services, and with authorities where legally required.
7. Cookies
Our website uses essential cookies to function and analytics cookies (where consented) to help us understand how visitors use the site. You can control cookies via your browser settings.
8. Your UK GDPR rights
You have the right to access, rectify, erase, restrict or object to processing, and portability of your personal data, plus the right to withdraw consent. To exercise these rights, contact us at hello@solmeoproperty.com. You can also complain to the ICO (ico.org.uk).
9. Security
We use appropriate technical and organisational measures to protect your data. No system is 100% secure, but we work hard to safeguard your information.
10. Changes
We may update this policy from time to time. The latest version is always available on this page.